Supporting each step of the way
Life can throw unexpected events at us. When that happens, our needs sometimes change. It’s reassuring to know support is available.
When Creina initially joined CHS, she received cleaning support for those tougher jobs around the home through the Commonwealth Home Support Program.
However, Creina had a fall and broke her hip. She needed intense rehabilitation involving physiotherapy and hydrotherapy. Her Country Home Services coordinator Shona supported Creina to be reassessed by My Aged Care. This meant Creina could access additional resources to help with her rehabilitation process.
“Shona was a gem. She has gone above and beyond to meet my needs. The process was seamless.”
Shona connected Creina with Country Home Services contractor Lissie. Lissie provided transportation and social support. Through her previous work, Lissie had a good understanding of water safety and helped to build Creina’s confidence through her rehabilitation.
As Creina’s needs changed, she moved from a Commonwealth Home Support Program to a Home Care Package. This enabled her to access more services, support, and products.
A battery backup for her electric chair, and Lite n’ Easy meals, have empowered Creina and supported an improvement in her quality of life.
A recent bushfire nearby Creina’s home shut the power off. The battery backup enabled the electric chair to be positioned for comfort and ease of exit if needed. Additionally, it came in handy to power a fan. Creina explained, “Having access to power backup was a godsend as I am terrible in the heat. It was worth its weight in gold that day.”
Creina said it’s also been valuable to have access to subsidised Lite n’ Easy meals through her Home Care Package. Pre-prepared, healthy meals mean Creina is taking care of herself, without putting physical strain on her body.
“The meals are so nice and it’s all so easy. They are very filling and it’s great to not have the stress of cooking.”
We are grateful to be able to support clients like Creina on their journey.