Commonwealth Home Support Program (CHSP)

The CHSP provides small amounts of entry-level support to assist older people. Services may be short-term, intermittent or ongoing.

This program places a strong focus on activities that support independence and social connection.

The Commonwealth Home Support Program provides services that give a little bit of extra assistance around the home, supporting you to remain independent and to enjoy life your way.
It enables you to get basic support with services such as house cleaning, social support, and personal care. There are also home maintenance services available that can help with tasks around the home so that you can feel safe in your environment.

With 35 years of experience, we believe that we are experts in our field by providing services that meet the needs of individuals, ensuring that you have the choice, flexibility and support that you need to live the lifestyle that they enjoy.

The Commonwealth Home Support Program is a government subsidised program for eligible persons who are over 65 or over 50 if you are of Aboriginal or Torres Strait Islander descent.

What I need to know

Am I eligible
to receive services?

To find out if you are eligible you need to register with My Aged Care by calling 1800 200 422 or visit their webpage at https://www.myagedcare.gov.au/

From here, the My Aged Care contact centre may refer you for a home support assessment, where a Regional Assessment Service (RAS) assessor will contact you.

What next?

Once approved for CHSP, you can then contact us to discuss the services you need.

For more information about our policies and the services we offer, please see the resources below:

  • To view our CHSP service terms click here.
  • To view our client contribution policy for funded services, click here.

We are very excited to work with you and ensure you receive the support you need.

Need assistance while you are waiting for approval?

If you are waiting for your eligibility to be approved, but still require additional support in the meantime, please get in contact.

Our aim is to assist you in receiving the support you need.

What our clients have to say

‘I can absolutely rely on them’

‘I appreciate what they do because we couldn’t manage without their help’

‘Everyone is full of compassion and respect for elderly people.’

‘Extremely helpful, kind and caring.’

What our clients have to say

‘I’m treated so well and I am happy with all my wonderful support.’

‘The support I receive helps me stay at home and enjoy my garden and clean windows.’

‘Staff are friendly, helpful and treat me with respect.’

‘With help from carers I am more comfortable living at home and feel safe.’

Feedback from one of our clients

‘My favourite thing about CHS Services is that service is always prompt, everyone I’ve spoken to gives me confidence back with a smile even over the phone, one can feel true kindness. Well done!’

‘I would also like to add that I have experienced excellent service, better than my expectation. The past months under your oversight and care I have experienced positive benefits to my wellbeing. Thank you all.’

Our Services

We offer a range of services and here is an example of what we can offer:

Home and Garden Maintenance

Assistance to keep your home and garden safe. This could include gutter cleaning, yard clean ups, mowing your lawns, changing smoke alarm batteries or replacing light bulbs.

Personal Care

There may be times you need assistance with activities such as showering or dressing.

Cleaning

Whether you need help with house cleaning, hanging out washing, bed making, mopping, and vacuuming floors, we’ll work alongside you to get the tasks done.

Social Support

Need assistance with grocery shopping, bill paying, getting to appointments, or an outing to support your wellbeing? We aim to support your experience.

Contact us today to find out how we can
help you.

Acknowledgement of Country

Country Home Services acknowledges Traditional Owners of Country throughout Australia and recognises the continuing  connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present. 

Dedicated to improving the lives of older people in our country communities.

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