Commonwealth Home Support Program (CHSP)

The CHSP provides small amounts of entry-level support to assist older people. Services may be short-term, intermittent or ongoing. The program places a strong focus on activities that support independence and social connectedness.

Home Care, tailored to you

If you or someone you care about is considering accessing support, then the Commonwealth Home Support Program (CHSP) may be the perfect solution.

The CHSP is a government subsidised initiative supporting older Australians to lead a comfortable and independent life at home.

Services delivered under the CHSP

Home and Garden Maintenance

Personal Care

Cleaning

Social Support

Assistance to keep your home and garden safe. This could include gutter cleaning, yard clean ups, mowing your lawns, changing smoke alarm batteries or replacing lightbulbs.

There may be times you need assistance with activities such as showering or dressing.

Whether you need help with house cleaning, hanging out washing, bed making, mopping, and vacuuming floors, we’ll work alongside you to get the tasks done.

Need assistance with grocery shopping, bill paying, getting to appointments, or connecting with your local community group?

Is this the right choice for me?

Some things to consider when deciding if the CHSP is right for you.

The program is designed to support Australians who may be experiencing:

reduced mobility
managing an illness, injury, or other medical condition
altered family carer arrangements
CHSP may be modified over time to accommodate your changing needs.

If your needs are more complex, we recommend exploring home care package options, which could be better suited to you.

Am I eligible?

The CHSP eligibility requirements are based on age and level of support required.

Please contact My Aged Care on 1800 200 422 to discuss your eligibility.

How do I apply?

There are two ways to apply for the Commonwealth Home Support Program.

Contact My Aged Care

Contact My Aged Care on 1800 200 422.

Once your eligibility is determined, you may be referred for a home support assessment. A Regional Assessment Service (RAS) assessor will contact you to arrange this.

Online application form

Alternatively, you can complete the My Aged Care online application form, which will take approximately 15-20 minutes.

If you have any issues completing the form, please feel free to contact us and we can support you through the process.

What next?

Once approved for CHSP, you can then contact us to discuss the services you need.

For more information about our policies and the services we offer, please see the resources below:

To view our CHSP service terms click here.
To view our client contribution policy for funded services, click here.

We are very excited to work with you and ensure you receive the support you need.

If you are waiting for your eligibility to be approved, but still require additional support in the meantime, please get in contact. Our aim is to assist you receive the support you need.

Client Testimonials

“Getting the floors and bathroom done, especially the shower has helped me so much as it has been a struggle to bend down. Having the floors look nice and clean was a relief as it was worrying me”

“Shona was brilliant, she organized Kent to come out quickly to do the gutters and also talked us through the process of organizing a provider number through My Aged Care, and from then on all I needed to do was to call if I needed assistance around the home.”

"Having to be taken shopping was a new chapter in my life. I was uncomfortable to start with but Glenda put me at my ease, she makes me feel at ease, without me realizing it, I cannot speak highly enough of her, she is very helpful, I could not be any more positive in regards to quality, the service has made a big difference to my life. Thank you"