Feedback

At Country Home Services, your feedback is important to us as we use it to improve our service. We want to know of your compliments, suggestions, complaints or concerns. All information related to feedback will be treated sensitively and confidentially.

There are several ways you can provide feedback

By Phone

If you are a current customer of ours you may wish to speak to your advisor, otherwise ask to speak with our Quality Coordinator or any other employee that you feel comfortable with.

By Mail
Please write to us at the address below:

Attention: Quality Coordinator
Level 1 Chateau Building, Beckwith Park
30-38 Barossa Way Nuriootpa
South Australia 5355

Online

Fill in the online form below and our Quality Coordinator will handle your feedback promptly. ​

Additional Help

If you are hearing or speech impaired contact us through the National Relay Service:
www.communications.gov.au/accesshub

Aged Rights Advocacy Service (ARAS)
Phone: 8232 5377 or 1800 700 600

www.sa.agedrights.asn.au

 

Aged Care Quality & Safety Commission
Phone: 1800 951 822

www.agedcarequality.gov.au

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