Feedback
At Country Home Services, your feedback is important to us as we use it to improve our service. We want to know of your compliments, suggestions, complaints or concerns. All information related to feedback will be treated sensitively and confidentially.
There are several ways you can provide feedback
By filling in an online form
This form can be accessed through clicking on this link – Access Form Here or by scanning the QR code with the camera feature on your mobile phone.
Fill in the form and our Risk and Compliance Coordinator will handle your feedback promptly.
The form has the ability to remain completely anonymous, if needed.
By Phone
If you are a current customer of ours you may wish to speak to your advisor, otherwise ask to speak with our Risk and Compliance officer or any other employee that you feel comfortable with.
By Mail
Please write to us at the address below:
Attention: Risk and Compliance Coordinator
PO Box 129
Nuriootpa, South Australia 5355
Additional Help
If you are hearing or speech impaired contact us through the National Relay Service:
www.communications.gov.au/accesshub
Aged Rights Advocacy Service (ARAS)
Phone: 8232 5377 or 1800 700 600
www.sa.agedrights.asn.au
Aged Care Quality & Safety Commission
Phone: 1800 951 822
www.agedcarequality.gov.au
Contact us today to find out how we can
help you.
Acknowledgement of Country
Country Home Services acknowledges Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.
