HomeMaid Helpers : The power of choosing kind workers

HomeMaid Helpers is a business that does a lot of work contracting for us in the Barossa and the surrounding areas. Last week, we got the chance to interview Katie, the owner of HomeMaid Helpers, and find out a little more about her business and the fantastic work they do for our clients.

Katie started HomeMaid Helpers at the end of 2017, and what began as a small business for Katie, soon grew to a business that now has 16 staff and they are still recruiting to grow the business even further.

They offer a range of services that include Domestic Assistance, Personal Care, and Social Support, and about 60% of the work they do is for both Aged Care and NDIS clients, while the remaining work is cleaning for private clients and the many B&B places around the Barossa Valley.

However, it is the approach they have when hiring staff for their business that we admire most. Their aim is to find nice people who can interact with others and they are a firm believer in giving people a chance to gain experience in this industry, as they are happy to train them. Especially when they are hiring staff to suit Aged Care or NDIS clients, it is more important that their staff can connect with clients than it is to have lots of experience on their resume. Katie is very much aware that often the clients in our industry need a contractor who is kind and can create a conversation with them as sometimes the contractor is the only social interaction, they might have that day or even week.

I asked Katie what the most rewarding thing about HomeMaid Helpers contracting for us and she replied “The most rewarding thing is seeing our staff connect to our clients. They go above and beyond in the care of their clients. They really do care for these people, and it shows in the notes and calls of appreciation from the clients themselves.”