Commonwealth Home Support Program (CHSP)

Whether you already have the Commonwealth Home Support Program in place and just need some extra support, or just need to apply for it and get the support you deserve, we can help you!

Home Care, tailored to your needs!

If you, or someone you care about, would benefit from additional assistance then the Commonwealth Home Support Program may be the perfect solution.

The Commonwealth Home Support Program (CHSP) is an initiative providing extra assistance around the home, including a wide range of services which can be tailored to your individual requirements. Support is available with services including house cleaning, home maintenance services, social support and personal care. 

Some of the situations where you might like to consider CHSP include if you have experienced the following:

– noticed that memory has become a bit challenging
– reduced mobility
– been diagnosed with a medical condition
– family care arrangements have altered

CHSP can be modified and changed over time to ensure that you can receive the support you need whilst remaining independant!

Services available through CHSP

Home Maintenance

Home maintenance and repairs, and garden maintenace.


Shopping and assistance with meal preparation including delivery of meals if required.

Personal Care

Personal care services including......(please provide overall list of what is available)

Social Support

Social support including assistance with attending external social events.

Are you eligible?

Eligibility for CHSP is based on your age and the level of support you need. If you are finding everyday tasks difficult and feel that support is needed, CHSP can provide it for you. You can apply for it right here.

To be eligible for this program you must be 65 years or older (50 years for Aboriginal or Torres Strait Islander people). Please also note that if you are on a low income, homeless or at risk of being homeless and aged 50 years or older (45 years or older for Aboriginal or Torres Strait Islander people) please call the My Aged Care contact centre on 1800 200 422 to discuss your situation.

If your needs are more complex, a Home Care Package could be better suited to you.

Your journey matters to us, so let us offer you the right support you need!

How do you apply?

There are a couple of ways you can apply for the Commonwealth Home Support Program.

Call My Aged Care

You can call My Aged Care on 1800 200 422. From there, the My Aged Care contact centre may refer you for a home support assessment, where a Regional Assessment Service (RAS) assessor will contact you to arrange an in-home assessment.


You can use the My Aged Care online form to apply which will only take approximately 15-20 minutes. If you get stuck completing this application then you are welcome to contact us and we can assist you. We are here to ensure you are taken care of and understand what is available for you.

What do you do once approved?

Once your assessment shows that you are eligible for services under the Commonwealth Home Support Program, contact us via 1300 773 202 and we will arrange the services you need for you.

We will arrange our trusted, police-checked providers to assist you with what you need. If you would like to view our terms for the CHSP program then you can do so here.

If eligibility has not been confirmed yet and you need additional support, please contact us. We are here to ensure you have what you need and are taken care of properly. 


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We are closely monitoring covid requirements and expectations from state and federal Health Departments. We are complying with all requirements and directions and are maintaining contact with clients and workers. If you have any specific queries relating to your experience as a client or worker, please contact us by email. Ashley (CEO, Country Home Services).