Below is a letter from our CEO Craig Stanbridge that recently went out to all of our customers. Earlier this year our organisation went through a Quality Review by the Australian Aged Care Quality Agency and we achieved outstanding results as we met 18 out of 18 expected outcomes of the Home Care Standards. To find out more, here is Craig's letter:
Hello to you all,
We at Country Home Services (formerly CHAP) hope you are keeping warm at home through this chilly, but dry winter.
We would like to share with you the results of the recent Quality Review of Country Home Services conducted by the Australian Aged Care Quality Agency (which takes place every 3 years).
Your Privacy is important to us and to explain this further we have put together a Privacy Brochure called Your Privacy and Country Home Services.
And finally if you have any questions, feedback or concerns about our policy then please contact us on 1300 773 202
At the recent Excellence in Public Health Awards, the Ageing in Style Expo was the Regional Winner. Country Home Services is on the committee for the Ageing in Style Expo Regional Roadshow and we have participated in the expo's for many years. This Roadshow, under the direction of Deb Anderson (Collaborative Project Officer), is a joint project between the
Yesterday our Presenter Tammy Judd went out to give a presentation to the Combined Probus of Mallala, which is an amazing group that meets on the 3rd Wednesday of the month. Presentations such as these gives us an opportunity to share not only what Country Home Services does but also a chance to explain just how we can help people through the services we provide. Tammy also explained the type of funded services that are available including Home Care Packages along with how My Aged Care works and how to access My Aged Care in order to obtain funded services. We also share just how flexible we are in providing services and that we really can help you to maintain the lifestyle you love.
At Country Home Services we are very proud of our staff who provide some amazing work in our organisation. So we would like to say a big congratulations to Tammy, Lauren and Catherine who have reached over 5 years of service. Thank you so much for your contribution to Country Home Services.
In the photo, these three staff members Tammy Judd, Lauren Donnellan and Catherine Balfour-Ogilvy are presented with a beautiful engraved glass from CEO Craig Stanbridge, to mark the occasion. We would like to say congratulations to all three of them and to thank them for their outstanding work for our organisation.
We have just released our lastest Client Newsletter which includes information on our new Chairman of our Board, how to prepare for the summer ahead, our CHSP Incentive Program and so much more. If you are interested in reading our lastest Newsletter then click on this link
On behalf of everyone at Country Home Services we would like to wish you all a Merry Christmas and a Happy New Year.
Also just a reminder we are open on all days over Christmas except Public Holidays.