Country Home Services Brochures

30th Birthday Magazine - Celebrating our 30 year history and the journey with our customers.

Home Care Package Booklet - Taking the next step into a Home Care Package

Home Care Package Bonus Package flyer

Aged Care Quality Standards and the Charter of Aged Care Rights

On the 1st of July this year, the government has introduced New Age Care Standards and Charter of Rights. Below are some links that will introduce the Charter of Rights and the New Age Care Standards, along with some helpful video's to help you understand more about them. If you have any questions then please don't hesitate in contacting us on 1300 773 202.

Information Links:

Aged Care Quality Standards

Quality Standards Consumer Resources

Charter of Aged Care Rights

Charter of Aged Care Rights information through OPAN - Older Person's Advocacy Network

Helpful Video - What the new age care standards mean for you. 

 Helpful Video - A helpful explanation on the Charter of Rights.

Further Helpful Links

Home Care Today
Department of Health
Aged Care Complaints Commissioner
My Aged Care
Social Media Emergency Services Updates
Independent Living Centre
Multicultural Aged Care
Information for Aboriginal and Torres Strait Islanders
Information for LGBTI people
Aged Rights Advocacy Service
Dementia Australia
Veterans Home Care
National Carer Gateway

Compass - Guiding action on Elder Abuse

My Aged Care - Resources in other languages
My Aged Care - Resources for Aboriginal and Torres Strait Islander people   
My Aged Care - Resources for Lesbian, gay, bisexual, transgender and intersex people

Older Persons Advocacy Network

Home Care Services - Know your business rights and obligations under competition and consumer law 

If you need an interpreter, then please advise the aged care advocate or the Commission when you call, or call the Translating and Interpreting Service directly on 131 450 and ask them to transfer you.

If you are hearing or speech impaired then you may wish to visit this link

Corporate Links