Feedback

At Country Home Services, your feedback is important to us as we use it to improve our service. We want to know of your compliments, suggestions, complaints or concerns. All information related to feedback will be treated sensitively and confidentially.

There are several ways you can provide feedback


1. By Phone

Call 1300 773 202, and if you are a current customer of ours you may wish to speak to your advisor, otherwise ask to speak with our Quality Coordinator or any other employee that you feel comfortable with.


2. By Mail

Please write to us at the address below:
Attention: Quality Coordinator
Level 1 Chateau Building, Beckwith Park
30-38 Barossa Way Nuriootpa
South Australia 5355


3. Online

Fill in the online form below and our Quality Coordinator will handle your feedback promptly.

 

If you are hearing or speech impaired contact us through the National Relay Service:
www.communications.gov.au/accesshub

 

Aged Rights Advocacy Service (ARAS)
Phone: 8232 5377 or 1800 700 600
www.sa.agedrights.asn.au

 

Aged Care Quality & Safety Commission
Phone: 1800 951 822
www.agedcarequality.gov.au

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Services

Want to learn more about the types of services we offer

 

broom Personal Care transport Gardening Home Maintenance phone
House Cleaning Personal Care Transport and
Social Support		 Gardening Home Maintenance Custom Requests

 

I can’t speak highly enough of Country Home Services, the friendly, professional staff and the Contractors. I would recommend Country Home Services to anyone who requires assistance in the home.
Mary, Yorke Peninsula
I have a Home Care Package through Country Home Services and at nearly 85, I feel I am really being looked after. I would advise anyone in my position to get a Home Care Package.
Margaret, Yorke Peninsula
Country Home Services supplies a very nice lady who is a great help to me as she takes me shopping. She gives me a sense of having someone who cares around me which can make you feel a bit safer.
Richard, Barossa Valley
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