Home Care Packages

Home care packages are specifically designed to provide assistance to elderly people who need care which falls beyond the Commonwealth Home Support Program.

Home Care, tailored to your needs!

If you, or someone you care about, would benefit from additional assistance which falls beyond the scope of the the Commonwealth Home Support Program then a Home Care Package may be the perfect option.

Home Care Packages provide assistance within the home where it is needed for many everyday tasks, as well as situations in which the needs of the person needing the help become intense or complex. Support is available with services including bathing, hygiene and grooming, nursing, personal care services which relate to health and mobility, meals and food preparation, cleaning and laundry, transport and more!

home care packages are tailored to ensure you receive the support you need whilst being able to still live at home!

Services available through Home Care Packages

Home Maintenance

Home maintenance and repairs, and garden maintenance which is required to keep the house safe.


Shopping and assistance with delivery of meals to ensure that you can continue to eat healthy.

Personal Care

Personal care services including bathing, grooming and personal hygiene.


Nursing services can be provided to assist with treating and monitoring medical conditions at home.

Cleaning, laundry and other chores

Cleaning duties, assistance with washing and drying clothes and other chores as are required.

Podiatry, physiotherapy and other therapies.

Podiatry, physiotherapy and any other therapies which are required to assist with mobility and movement.


Transport is available to ensure you can still travel to any appointments and activities attended within the community.

Social Support

Social support including assistance with attending external social events.

Are any other services available?

There are many other services available under the Home Care Package. 

We can guide you.

You can call My Aged Care on 1800 200 422. A Home Care Package offers more choice than ever before. However, how much choice depends on your particular service provider. At Country Home Services we utilise independent contractors to deliver services rather than employed staff. By using independent contractors, we have access to a large variety of qualified service providers while still providing quality peace of mind. Our independent contractors undergo ongoing quality auditing, training and all have a criminal history check. More importantly, they are matched to meet the individual’s needs and shared interests.


Home Care Packages

Most importantly, our Home Care Packages are individual suites of services to support your lifestyle. Our purpose is to support your social, physical, emotional, cultural and spiritual needs which means the scope of a Country Home Services Home Care Package is quite exceptional.

From there, the My Aged Care contact centre may refer you for a home support assessment, where a Regional Assessment Service (RAS) assessor will contact you to arrange an in-home assessment.

How can you see if you are eligible?

Eligibility for Home Care Packages is based on the level of support you need. If you are finding that the current support is not sufficient such as through CHSP, then you can apply here. 

You must also be:

– an older person who needs coordinated services to help stay at home or 

– a younger person with a disability, dementia or other care needs not met through other specialist services.

Your financial situation won’t affect the chance of your eligibility. You won’t need a financial assessment to work out exactly how much you be asked to contribute.

If you would like to find out more information about the  Commonwealth Home Support Program, you can find it out here.

Your journey matters to us, so let us offer you the right support you need!

How do you apply?

There are a couple of ways you can apply for the Home Care Packages.

Call My Aged Care

You can call My Aged Care on 1800 200 422. From there, the My Aged Care contact centre may refer you for a home support assessment, where a Regional Assessment Service (RAS) assessor will contact you to arrange an in-home assessment.


You can use the My Aged Care online form to apply which will only take approximately 15-20 minutes. If you get stuck completing this application then you are welcome to contact us and we can assist you. We are here to ensure you are taken care of and understand what is available for you.

What do you do once approved?

Once your assessment shows that you are eligible for services under the  Commonwealth Home Support Program, contact us via 1300 773 202 and we will arrange the services you need for you.

We will arrange our trusted, police-checked providers to assist you with what you need for your individual circumstances.

If you would like to view the cost for Home Care Packages you can here.

If eligibility has not been confirmed yet and you need additional support, please contact us. We are here to ensure you have what you need and are taken care of properly. 


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We are closely monitoring covid requirements and expectations from state and federal Health Departments. We are complying with all requirements and directions and are maintaining contact with clients and workers. If you have any specific queries relating to your experience as a client or worker, please contact us by email. Ashley (CEO, Country Home Services).